Job Description
Project Role : Business Analyst
Responsibilities:
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
- Prioritize requirements from various stakeholders.
- Communicate, translate, and simplify business requirements to ensure buy-in from all stakeholders.
- Assess change-proposals and define solutions to help the organization achieve its goals.
- Discover, organize, and clarify business needs and review/produce specifications for change.
- Work with the Technical Analyst and development team to ensure that they understand the specifications.
- Conduct business process modelling and generate applicable scenarios for the technology functionality testing team.
- Act as a product evangelist to build awareness and understanding.
- Represent the company by visiting customers to solicit feedback on company products and services.
Requirements:
- Solid technical background with understanding and/or hands-on experience in software development and web technologies
- Exceptional ability to position and “sell” solutions that are reasonable, actionable, and cost-effective, including the ability to properly gauge the requirements and “plug” the appropriate solution.
- Forward-thinking and resourceful to skirt red tape and ensure solutions are brought to fruition and requirements are closed properly.
- Ability to problem solve and apply methodologies such as Unified Modeling Language and Rational Unified Process, to prepare detailed specifications using case statements and related documentation.
- People skills, with the ability to engage diplomatically with stakeholders and communicate changes that may not be aligned with the original expectations.
- Knowledge of proper requirements specification and development, such as process/functional requirements definition methods, JAD/RAD sessions, use case development, process flow diagrams.
- Working knowledge of Agile and Waterfall Methodologies
Experience : Min 5+ yrs.
Industry: Fintech/Digital Payments/Financial Services/Micro Finance/NBFCs/Banks
Location: Thane Head Office (Mumbai)