HomeJobBranch Manager for a leading bank 

Branch Manager for a leading bank 

Job Description/Job Responsibilities:

  • Achieve contributed value targets set for the branch
  • Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales
  • targets while controlling delinquencies and frauds
  • Provide superior customer experience
  • Manage TAT’s on credit & processing
  • Minimize pre & post disbursal discrepancies
  • Monitoring Performance
  • Monitoring Branch performance in terms of key drivers i.e.
  • Contributed Value….Volumes / Profitability / Expenses / Losses
  • Employee Retention
  • Employee Productivity
  • Customer experience
  • Monitor individual performance of each employee, continuously work to maximize productivity
  • People Management
  • Motivate and develop branch team
  • Drive the branch team to excel.
  • Manage and mentor the team and keep attrition of branch staff low
  • Conduct regular meetings with branch staff
  • Provide open and honest feedback and ask for feedback.

Experience Requirement:

  • 7-8 Years experience, with at least 4 years in Retail Assets
  • Experience required based on LAP & PL background.

Knowledge and Skills Required:

  • Good Communication, Fluency in English
  • Ability to plan & execute
  • Strong interpersonal skills and leadership ability,
  • Ability to create a professional work culture that encourages enthusiasm and team spirit
  • Understanding of credit risks & operational risks.
  • Ability to manage and implement change by taking complete ownership


  • Profitability Management – Maintaining & optimizing profitability for the branch
  • Target setting & management – Monitoring branch targets in numbers & volumes
  • Portfolio quality management – through superior underwriting, working closely with collections
  • Cost management – managing all branch operating costs including the cost of acquisition, operations etc.
  • People management – Motivating team, handling HR & administration function of the branch
  • Customer experience management – Ensuring superior customer experience and handling customer
  • service in terms of collections, pre closures & service issues


  • Loan Against Property, Home Loan, Personal Loan…etc

Functional Area:

  • Sales Background Preferable from Field Sales 


Minimum Graduation.

Job Type: Full Time

Job Type: Full Time

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The company started operations in 2015 staffing a motley crew of telecalling folks for one of our customers. Since then we have staffed people for various skills and functions in various languages across the country. This is what we do and we do it well. We work very closely with our customers to understand, learn and adapt.

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